Complaints  Procedure

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In the unlikely event that you are not 100% satisfied with the service supplied @Salonm , Please call the salon within 7 days of having your service done to advise of any issues you may have. SalonM will rectify this promptly either by redoing the service free of charge or giving you a full refund,

 

No other form of compensation will be offered. 

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Responsibility of the Client 

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The client shall inform SalonM of any issue that may affect the use of any equipment or products, This includes but is not limited to sensitivities , allergies and medical conditions, SalonM cannot be held liable for any losses incurred due to the clients failure to inform them of any known condition ; SalonM reserves the right too refuse service to the client or members of the party for , but not limited to , infectious conditions / abuse and threatening behaviour.

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